Orders typically ship within 1 business day plus transit time. Transit times depend on where you are located. Please refer to the shipping options when placing the order.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

They are shipped from our warehouse in Brisbane, Australia

To ensure you are using the correct laser protective eyewear:

Check your laser’s manual for the wavelength (λ) and optical density (OD) requirements.

If you can’t find the manual you could try searching the internet or our chat service for the specifications using the laser model and make.

If you need assistance, contact our us at info@dioptika.com, and we’ll help you choose the most suitable laser glasses for your application.

Optical Density (OD) represents how much a lens attenuates or blocks laser energy.

• A higher OD value means greater laser protection.
• OD is specific to each wavelength and does not apply uniformly across all lasers.
• OD is to the base 10 so an OD of 3 is 1000 times attenuation, an OD 4 has 10,000 times and an OD 7 has 10,000,000 times.

The OD rating is a crucial factor in selecting the right laser protective eyewear.

VLT measures the percentage of visible light (380-720nm) that passes through the lens, taking into account the eye’s natural
sensitivity to light.

• A higher VLT (35-65%) is ideal for general use and all lighting conditions.
• A mid VLT of 20-35% is ok for normal lit environments
• Low VLT (below 20%) should only be used in well-lit environments.

Yes, DiOptika’s range of laser safety glasses come with the following warranty coverage:

• Lenses & workmanship – 1-year warranty against material defects.
• Frames – 5-year warranty against defects.
• Pet Laser Goggles frames – 2-year warranty.

DiOptika will repair or replace defective
products within the warranty period, excluding damage from improper use, wear, or accidental breakage. Shipping costs are not covered under warranty.

Refer to the product instructions for full
warranty details.

DiOptika recommends the following cleaning methods for our laser-protective eyewear to ensure longevity and performance:

• Use mild detergent or soap with warm water.
• Apply a diluted isopropyl alcohol solution (maximum 70-85%).
• Utilize commercially available lens cleaning solutions designed for eyewear.
• UV disinfection.

To clean your laser eyewear, rinse with clean water and use a neutral cleaning agent before gently drying with a soft cloth. Improper cleaning may damage the lens surface or compromise its integrity.

Avoid the following cleaning methods:

• Do not use harsh chemicals or acidic cleaning fluids.
• Do not immerse eyewear in sterilization or disinfectant fluids.
• Do not use ultrasonic cleaning systems, as they may cause damage.

DiOptika’s polycarbonate and glass lenses are mounted in nylon or polycarbonate frames, with filter absorption properties embedded in the lenses. These properties will not fade, scratch off, or degrade over time. However, if your eyewear has scratches that impair vision, cracks, or any visible damage, they should be replaced immediately.

Laser safety eyewear is designed for full
protection according to ANSI Z136 or EN207 standards. This means:

Full protection glasses completely block the specified laser wavelength, making the laser beam invisible.

Alignment glasses (EN208) attenuate the beam to a safe level, allowing you to see the laser spot while reducing intensity.

If you are using full protection glasses and can still see the laser beam, it could mean:

The protection level is insufficient for the laser's power.

Secondary radiation at a different wavelength is present.

Always verify that your laser safety eyewear
markings match your laser specifications. Properly selected glasses will remain
stable under laser exposure for at least 5 seconds or 50 pulses, but directly
looking into a laser beam is never safe.

• Standard products purchased through the website (not made to order & in unused and in original condition) can be returned within 15 days for a refund or exchange.
• If the product is defective or damaged, DiOptika must be notified within 15 days to process a return/exchange.
• For quantity batches made to order a 15% restocking fee applies to all returns.
• Custom or special-order products cannot be returned.

For any return inquiries, please contact us directly for further assistance.

The official lifespan of the laser safety
glasses is five years. However, since the protective properties are molded into
the lens, their effectiveness does not diminish over time if the eyewear is
well-maintained and free of scratches or damage.

If you notice any damage to the lenses or
frames, such as discoloration, cracks, or impaired vision, we recommend replacing your eyewear. If you are unsure, feel free to contact us with
your concerns.

Yes, laser safety glasses available from
DiOptika comply with ANSI Z87.1 impact safety standards and meet the CE
EN207 robustness requirements, ensuring durability and reliability.

While the FDA regulates lasers, laser safety
eyewear falls under Personal Protective Equipment (PPE) and is not classified as a medical device. Therefore, it does not require FDA registration.

Instead, laser safety eyewear is regulated by ANSI and OSHA in the U.S. and by PPE regulations in the European Union (EU).

The filter color is determined by the
wavelength(s) and optical density requirements. In some cases, multiple filter
options exist. When choosing, consider:

• VLT (Visible Light Transmission) - Higher VLT provides better visibility in low-light environments.
• Color recognition - Some filters allow better visibility of specific colors.

If you have questions about filter options, contact us at info@dioptika.com.

You can contact us through our contact page! We will be happy to assist you.